Casumo Casino Review & Rating

Onlinecasinoinfo.eu rates Casumo Casino 4/5 stars, based on our playing experience and review criteria. Read our full Casumo review below for more details, or browse all casino reviews for alternative gaming options.

Bonuses & Promotions
The first deposit at Casumo offers a 100% match up to €300, along with 20 Free Spins on Book of Dead. A 30x wagering requirement applies to both the deposit and bonus.
VIP Program & Loyalty
Casumo employs a unique rewards mechanism called “Valuables,” which accumulate based on player activity and can be redeemed for various perks.
Games & Software
Casumo offers over 4500 games from more than 20 providers including Play’n Go, Pragmatic Play, Microgaming, and NetEnt.
Live Casino Section
The live casino features classic table games (roulette, blackjack, poker, etc.) and game shows, but it offers a more limited selection compared to other online casinos—especially those powered by Softswiss.
Mobile Experience
Casumo offers a dedicated app for iOS and Android, providing a near-complete range of games from their desktop site.
Banking & Payments
Standard payment methods like debit cards and e-wallets are available, but cryptocurrency is not supported.
Customer Support
Support is accessible 24/7 via live chat and email, but phone support is not available.
Restricted Countries
Some countries are restricted from playing at Casumo; check their official website, casumo.com, for details.
Licensing & Security
Casumo is regulated by three major authorities: the United Kingdom Gambling Commission (UKGC), the Malta Gaming Authority (MGA), and Sweden’s Spelinspektionen.
Launch & Track Record
Founded in 2012, Casumo has a mixed reputation and faced regulatory action from the UKGC in August 2021 for lapses in social responsibility.
Localization Features
Casumo offers localized versions of its website for countries including Norway, Finland, Sweden, Ireland, Canada, and Japan.

Bonuses and Promotions

Casumo Casino’s welcome offer is a dual-pronged incentive for new players making their first deposit. Firstly, it grants a 100% deposit bonus up to €300. So, if you deposit €100, you’ll get an additional €100 in bonus funds, and if you go up to €300, you’ll receive a €300 bonus.

This bonus is not infinite, though—deposit €350, and you’ll still cap out at a €300 bonus.

The offer also includes ’20 Bonus Spins’ on Play’n Go’s slot game—Book of Dead. Both elements of the bonus require a minimum deposit of €20 to be activated.

Players must opt-in to claim this bonus and it’s only applicable to your first-ever real money deposit at Casumo Casino.

Casumo Bonus Rules

Wagering requirements are an integral part of Casumo bonus scheme. For the deposit bonus, both the deposit and bonus amounts need to be wagered 30 times before you can make a withdrawal. For the 20 Book of Dead spins, any winnings are converted into bonus money, which is also subject to a 30x wagering requirement.

Be also mindful that the spins expire in 30 days.

Additional constraints include a maximum bet size for both free spins and bonuses: €5 per spin and €0.50 per bet line. Moreover, different types of casino games contribute varying percent values to meeting the wagering requirements.

Slots with an RTP (Return to Player) of 96.8% or higher are less generous in bonus contributions. They contribute just 30% towards meeting those wagering rules, as outlined in clause ‘9’ of Casumo bonus terms. Take note, if you opt to play these high RTP slots, you’ll be on a longer road to fulfilling the 30x wagering requirement.

What’s more, live casino roulette, blackjack, and baccarat games with real dealers fall under a different bracket entirely—they offer a 0% contribution to the wagering requirements.

That means if your gameplay leans heavily towards live casinos, these games won’t help you inch closer to meeting those bonus conditions.

Casumo Valuables

  • Valuables are multi-purpose tokens tied to your gaming activity
  • Each Valuable comes with specific details about its usability
  • More real-money play leads to quicker accumulation of Valuables

In the Casumo casino, the term “Valuables” serves as a unique currency for player rewards. Rooted in their activity level, these tokens amass and cover a broad promo spectrum: think bonus cash, deposit bonuses, and bonus spins. When you net a Valuable, your account inventory updates in real-time, spotlighting the nitty-gritty—where you can use it and how to do so.

See more EU casino bonus offers for alternatives and comparison.

Casino Game Offerings

With a portfolio of 4500+ games, Casumo serves up a gaming smorgasbord across 7 well-organized categories. These range from online slots and table games to live casino and jackpot games. It’s worth mentioning, however, that your geographic location can influence game accessibility.

For the rest of Europe—often abbreviated as ‘ROW’—all 4500 games are at players’ fingertips.

  • Popular Games

    Some favorites at this casino include Big Bass Bonanza, Book of Dead, Pirates Plenty Megaways, and Wolf Gold. These games often experience high player popularity.

  • Live Casino

    The selection is rich—Immersive Roulette by Evolution Gaming, PoweUP Roulette by Pragmatic Play, and Casumo Roulette represent just the tip of the iceberg.

  • Top New Games

    Casumo has updated its ‘New Arrivals’ section and now aptly calls it ‘Top New Games.’ This revamped category introduces players to the latest entrants in the casino gaming universe. Video slots like Beasty Blox Gigablox from Jelly, Scales of Dead by Play’n GO, and the Hula Balua slot by ELK Studios are among the newcomers.

  • Casumo Loves

    In the ‘Casumo Loves’ category, you’ll find a curated list of four intriguing video slot games. This assortment features Big Bamboo by Push Gaming, Safari Sun from Fantasma Games, Mystery Mission to the Moon—another title from Push Gaming, and 3 Lucky Rainbows by Spinplay Games.

    The games available on ‘Casumo Love’ vary depending on the country you’re playing from. For instance, we last played from Ireland and were shown the mentioned games.

  • Must-Drop Jackpots

    Games in this category, such as Dragon’s Luck Deluxe, come with jackpots that are designed to drop sooner rather than later.

  • Jackpots

    Major draws like Mega Moolah and Mega Fortune Dreams showcase here life-changing winnings.

  • Table Games

    For those who have a penchant for time-honored casino games, the ‘Table Games’ category won’t disappoint. Here, you’ll encounter a curated lineup that includes RNG blackjack, European PRO, and 20p European roulette.

Casumo Exclusive Games

In addition to its over 4500 games, Casumo offers an exclusive slot game called Casumo Bonanza. Developed in collaboration with Pragmatic Play, this exclusive online slot game is a rebranded version of the acclaimed Sweet Bonanza.

The game preserves the original’s attributes—from its random multipliers that can go up to 100x to the possibility of winning up to 21,100 times your wager.

Casumo Bonanza Slot

The standout factor here is exclusivity. You’ll only find ‘Casumo Bonanza’ on Casumo’s website.

Casino Free Play Options

On Casumo, almost every slot game—barring those with progressive jackpots—offers a free play mode. It’s widely known that this feature lets players explore game mechanics or pinpoint new favorites without any financial risk. The free mode doesn’t require registration and replicates the same payouts and free spin features as the real-money European slot games.

In case players run out of play money, they can simply reload the game to continue playing.

Online Live Casino Section

Casumo offers a more focused range of live dealer games compared to other European casinos like Winz.io and CasinoFriday.

Casumo features standard live table games—Roulette, Blackjack, Baccarat, Ultimate Texas Hold’em, 3 Card Poker—along with live game shows from industry leaders Evolution Gaming, Playtech, and Pragmatic Play.

These include titles such as Crazy Time, Lightning Roulette Extreme, Monopoly Live, Adventures Beyond Wonderland, and Sweet Bonanza Candy Land. Despite collaborating with top-tier providers, Casumo doesn’t tap into their full game libraries.

Besides they include exclusive tables—Casumo Live Roulette and Casumo Live Blackjack—but the overall live game selection remains notably limited. For players who value a broad array of live gaming options, this could be a limiting factor.

Casumo Casino Live Dealer

Casumo Live Dealer Providers

  • Absolute Live Gaming – NA
  • Authentic Gaming – NA
  • Atmosfera – NA
  • BeterLive – NA
  • Bombay Live – NA
  • Evolution Gaming – Available
  • Ezugi – NA
  • Lucky Streak – NA
  • Playtech – Available
  • Pragmatic Play – Available
  • Skywind – NA
  • Swintt – NA
  • TVBet – NA
  • Vivo Gaming – NA

Note: ‘NA’ stands for Not Available. For more options, consider EU casinos with a wider range of online live casino software providers.

Casino Software Providers

Casumo collaborates with a select group of casino software providers. While the list may not be as extensive as those found on Softswiss-powered casino platforms, it includes some of the most reputable names in the European casino industry:

  • Netent
  • Play’n GO
  • Playtech
  • Microgaming
  • Quickspin
  • Thunderkick
  • Merkur
  • IGT
  • ELK Studios
  • Push Gaming
  • Blueprint
  • Bally Wulff
  • Red Tiger Gaming
  • Gamomat
  • Just For The Win
  • Stakelogic
  • Old Skool Studios

Casumo Mobile Casino Version

In response to the widespread use of smartphones across iOS, Android, and Windows platforms in 2024, top-tier casinos universally offer mobile gaming options. Casumo elevates this standard by introducing a dedicated casino app for iOS and Android users.

Casumo Mobile Casino on Black iPhone 12

Available for download from both the Apple and Google Play stores, the Casumo app grants access to the largest portion of their desktop site’s real money game library.

Consequently, those players who prefer a gambling app use can enjoy their preferred games without location constraints.

Payment Methods Selection

Casumo’s deposit and withdrawal options are fairly standard, featuring debit cards, e-wallets, and bank transfers—all without fees. However, the site lacks cryptocurrency support, a potential deal-breaker for modern casino players.

MethodDeposit AvailabilityWithdrawal Availability
VISAInstantly1-5 business days after approval
MastercardInstantly1-5 business days after approval
MuchBetterInstantlyInstantly after approval
SkrillInstantlyInstantly after approval
NetellerInstantlyInstantly after approval
Bank transfers1-3 business days1-5 business days after approval
PaysafecardInstantlyN/A

Be aware that the availability of these methods can vary by location. You might find additional options or some methods may be restricted in your country.

Withdrawal Times

For payout speed, Casumo’s terms state that their banking team operates 24/7, with the goal of processing players’ winnings within a 24-hour window. However, despite these assurances, online discussions on slow Casumo payouts suggest delays, specifically in the years 2018 through 2022.

Websites like AskGamblers.com and Casinomeister.com feature threads where players have raised concerns.

In our experience, we’ve largely had a positive relationship with Casumo since 2015, encountering only a minor hiccup when asked to re-verify an account. We then, however, chose to discontinue playing at Casumo due to the presence of casinos that offer quicker payouts without excessive account verification demands.

Tip: If you opt to play at Casumo, speed your withdrawal process by completing your account verification early on.

Customer Support Options

Casumo offers two ways for customer assistance.

  • Email Support: Direct your queries to hey@casumo.com. This channel is particularly advantageous for those who appreciate a paper trail of their interactions.
  • Live Chat: For immediate queries, Casumo’s Live Chat is open 24/7.
  • Phone Support: Currently, Casumo lacks a phone support option. However, the 24/7 Live Chat serves as a sufficient alternative.

The average response time for email support is approximately 2-12 hours, while Live Chat usually responds within a minute, according to our experience.

Who Can Play at Casumo

Casumo is open to players from multiple countries, each governed by distinct regulations and game selections:

Countries and territories accepted to play at Casumo Casino

  • Norway (Norge): Players residing in Norway can access Casumo’s services
  • Finland (Suomi): Finnish players are welcome to join and play
  • Sweden (Sverige): Swedish residents can participate in Casumo’s gaming activities
  • United Kingdom: Players from the UK are eligible to play, subject to UK Gambling Commission regulations
  • Canada: Canadian players can engage, although specific provinces like Ontario are also individually listed
  • Ontario: Residents of Ontario have their own dedicated access, indicating localized offerings
  • New Zealand: Players from New Zealand can join Casumo
  • Ireland: Irish residents are eligible to play at Casumo
  • India: Players from India can access the platform
  • Japan (日本): Japanese players are welcome at Casumo
  • Rest of World: Players from countries not specifically listed can also join, subject to local laws and regulations
  • Rest of Europe: European players from countries not individually listed can play at Casumo.

For each of the listed countries—Norway, Finland, Sweden, etc.—Casumo offers a dedicated version of its casumo.com website.

Casumo Online Casino FAQs

Casumo Casino on iPad Pro

What is Casumo Casino’s First Deposit Bonus?
Casumo Casino offers a first deposit bonus that matches 100% of your deposit up to €300, along with 20 Free Spins on Book of Dead. The minimum deposit to activate this bonus is €20.
What Are the Wagering Requirements for Bonuses?
For the deposit bonus, both the deposit and bonus amounts need to be wagered 30 times before you can make a withdrawal. Winnings from the 20 Free Spins on Book of Dead are also subject to a 30x wagering requirement.
What Are Casumo Valuables?
Casumo Valuables are unique tokens tied to your gaming activity. These can be redeemed for various rewards such as bonus cash, deposit bonuses, and bonus spins.
What’s the Game Selection Like at Casumo Casino?
Casumo provides a casino game library featuring over 4500 titles, ranging from online slots to live casino games.
Does Casumo Casino Offer Live Dealer Games?
Yes, Casumo features a range of live dealer games, including Roulette, Blackjack, and Baccarat.
How Long Does It Take to Process Withdrawals at Casumo?
Withdrawals at Casumo are generally processed within a 24-hour window. However, the actual time vary depending on the payment method and whether the player’s status is verified.
Does Casumo Casino Accept Cryptocurrencies?
No, Casumo Casino currently does not support cryptocurrency payments.
Is Casumo Casino Licensed?
Yes, Casumo.com operates under multiple authoritative licenses, including those from the UK Gambling Commission, the Malta Gaming Authority, and Spelinspektionen in Sweden.
Are There Any Geographic Restrictions for Playing at Casumo?
Yes, Casumo Casino does have geographic restrictions. It’s advisable to check their website for a full list of restricted countries.
What Are the Customer Support Options at Casumo?
Casumo offers 24/7 customer support through live chat and email but does not provide phone support.
Does Casumo Casino Have a Mobile App?
Yes, Casumo offers a dedicated mobile app for both iOS and Android users, allowing you to play on the go.